Built from the road,
not the boardroom.
Qatch began with a simple frustration: transport systems were built for platforms, not for the people doing the work. What started as a better way for drivers to work together became a connected mobility platform serving operators, fleets, airports, and now businesses beyond transport.
Our story
The driver who saw what the platforms missed.
Every part of Qatch — the network, the products, the philosophy — traces back to one person noticing that the systems weren’t built for the people doing the work.
Emmal Khan didn’t start Qatch in a boardroom.
He started it on the road.
As a taxi driver, he understood the daily reality that no platform seemed to care about:
– Wasted kilometres
– Empty seats
– Working hard in isolation
– Systems built for someone else’s benefit
The problem wasn’t inefficiency alone. Drivers had no real way to:
– Work together
– Share trips
– Build something bigger than the next fare
2017 · The Build Begins
He built what didn’t exist: a professional network where drivers and transport operators could help each other grow.
Qatch was not built to extract value from drivers. It was built to create value for them.
How we got here
One insight. Three products. A platform.
Each new product came from listening to the next problem on the
road — not from a roadmap drawn in advance.
Qatch Partner SMB
Independent drivers and small operators needed something the big platforms didn’t offer:
- Connection –
- Trip sharing –
- Trusted professional network –
- Stable work –
Qatch Partner Enterprise
Larger operators were running serious businesses on broken systems:
The Chaos We Replaced
- – Fragmented operations
- – Poor visibility
- – Manual dispatch
- – Spreadsheet chaos
- – WhatsApp-based coordination
What Enterprise Solved
- – Dispatch
- – Fleet tracking
- – Invoicing
- – Performance visibility
Qatch Smart Queueing
A familiar scene at Eindhoven Airport:
- – Drivers circling
- – Confused passengers
- – Poor coordination
What Smart Queueing Brought
- – Real-time demand matching
- – Calmer passenger experience
- – Controlled pickup flow
Who we are
A small team. A big enough mission.
Qatch is a small team of about ten people, working across three countries and one time zone of effort.
We’re a remote team, but the way we work is anything but distant. We build long-term relationships, take genuine ownership, and treat each other as
partners — not traditional employees.
What we share
The same belief: too many industries still run on systems designed for someone else’s convenience.
Mission: Build something better.
The team
~10 people
Distributed across three countries, working as partners.
Netherlands
Headquarters
Latvia
Engineering & operations
India
Product & engineering
What we’re building toward
Same problem. Different industries.
Today, Qatch is a platform for professional transport: ride-hailing,
fleet management, smart queueing, and delivery.
But the further we went, the more we realised:
Ride-hailing
Fleet management
Smart queueing
Delivery
Core insight
The same communication and coordination problems exist far beyond transport.
Hotels missing reservation messages. Clinics drowning in appointment requests. Retailers losing customers to slow replies. Any business with scattered communication is solving the same problem we’ve been solving on the road for years.
That recognition became Qatch Omni AI.
Qatch Omni AI
AI trained on your business data — handling every conversation automatically, around the clock, in multiple languages.
We are expanding across Europe and beyond, market by market and product by product.
Safety and compliance
Trust is earned at the
kerb,
every single
trip.
Compliance isn’t a feature we added later. It’s been part of the product since day one — because the people using Qatch deserve to know it’s built right.
Every driver licensed and verified Every ride tracked in real time Smart Queueing allows only authorised vehicles Data protection standards across markets Compliance built into product from day oneSustainability
The greenest kilometre is the one nobody had to drive.
Fewer empty kilometers mean less fuel burned. Better-coordinated pick-up zones mean less congestion and less time spent idling at the kerb. Shared rides mean more people moving with fewer vehicles on the road.
Efficiency creates sustainability.
Real number · Not a target
Of every ride completed on the Qatch network…
Electric vehicles Already today, with no incentive scheme behind it.
Just operational efficiency choosing the better tool.
0%
30% · TODAY
100%
One platform. Four products.
Endless mobility.
Every product solves a real problem we ran into ourselves — and
every one connects to the others.
Qatch Partner SMB
Built for solo drivers and small vehicle businesses who want more rides, fair earnings, and simple tools.
Qatch Partner Enterprise
For contract transport groups, corporate fleets, and operators running serious operations at scale.
Qatch GO Smart Queueing
The system that brought order to Eindhoven Airport — built for any venue with a transport flow problem.
Qatch Omni AI
AI-powered business communication for any business handling high message volume — transport and beyond.
We’re not hard
to reach.
Whether you drive, dispatch, plan cities, manage conversations with Omni AI, or just
believe transport can work better — we’d genuinely like to hear from you.
Who we’d love to hear from
Drivers
Operators
City planners
Customer-facing businesses
Anyone who believes
transport can work better